Hatzoloh EMS of Rockland County and Bikur Cholim of Rockland County hosted a Cultural Sensitivity Training on Tuesday morning at Westchester Medical Center for Emergency Department nurses, physicians, and ancillary staff, reinforcing a shared commitment to providing culturally responsive, patient-centered care for Orthodox Jewish patients and their families.

The interactive program provided attendees with practical insight into Orthodox Jewish customs and traditions, including Shabbos and Yom Tov considerations, kosher dietary accommodations, family involvement during hospitalization, Hatzoloh’s role in patient care transitions, end-of-life considerations, and the many resources available to help hospital staff provide compassionate, culturally sensitive care.

Well over 100 Emergency Department physicians, nurses, and ancillary personnel attended the training, demonstrating Westchester Medical Center’s strong commitment to strengthening its relationship with the Orthodox Jewish community and its ongoing efforts to earn and maintain the community’s trust as a preferred destination for advanced medical care.

A key role in bringing the program to Westchester Medical Center was played by Dr. David Lubarsky, MD, MBA, FASA, President and Chief Executive Officer of the Westchester Medical Center Health Network, who worked closely with Hatzoloh EMS of Rockland County and Bikur Cholim of Rockland County to coordinate the training. Dr. Lubarsky remained present throughout the entire program, engaging with presenters and attendees, listening attentively to the discussion, and demonstrating a sincere interest in better understanding the needs of the Orthodox Jewish community. His personal involvement and leadership reflected Westchester Medical Center’s commitment to building meaningful partnerships with community organizations and ensuring that every patient receives exceptional, compassionate, and culturally responsive care.

Held at the MFCH Conference Room, the training brought together hospital staff and community representatives in an atmosphere of collaboration, open dialogue, and mutual understanding. Breakfast, including kosher options, was provided for attendees.

The program was hosted by Hatzoloh EMS of Rockland County and Bikur Cholim of Rockland County in partnership with Westchester Medical Center as part of ongoing efforts to enhance communication, strengthen relationships, expand cultural awareness, and further improve the patient experience for members of the Orthodox Jewish community.

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