An Amazon delivery driver and a second person were caught on a doorbell camera taking bags of donated clothing from outside a home in Toms River, New Jersey.

The incident took place around 5:00 AM on Wednesday. Residents of the development had left the bags outside overnight ahead of a pickup by Serendipity, a Jewish organization that provides valuable, brand-name clothing to those who cannot afford it. The homeowner says five bags were taken.

The homeowner reached out to Amazon’s delivery contractor. In an email response reviewed by Belaaz, the contractor apologized for the actions of the driver and said it had notified Amazon.

The contractor said it is unable to return the items that were taken, and offered to send a payment of $250 to donate to the charity. The homeowner says the offer falls far short of the value of the clothing that was taken.