NEW YORK (VINnews) — The Metropolitan Transportation Authority has ordered its EAGLE bus fare enforcement teams to stand down while officials investigate allegations of excessive force against a Brooklyn man.

MTA Chairman Janno Lieber announced the temporary suspension Thursday, citing concerns about a pattern of incidents involving fare inspectors.

The investigation follows an Oct. 6 confrontation involving Kyle Taylor, 53, after he exited a B14 bus in Brownsville. Video of the encounter shows inspectors appearing to grab Taylor and pin him against a bus stop after demanding proof that he had paid his fare.

According to a notice of claim filed by his attorneys, Taylor alleges that inspectors punched him in the face and threw him to the ground, leaving him with a concussion and injuries to his head, neck, back and left shoulder.

Lieber said the agency had also learned of another incident from several months earlier, raising additional concerns. Further details about that case were not immediately available.

“Riders deserve complete confidence that our fare enforcement is fair and courteous,” Lieber said, adding that the teams would not return to the field until he was satisfied with their training and investigative reporting procedures.

The four inspectors involved in Taylor’s case have been reassigned pending the review.

The suspension will remain in effect while the MTA conducts a comprehensive safety review of the teams’ operations.

EAGLE teams were expanded in 2023 to enforce fare payment on MTA buses. The groups typically consist of six members, many of whom are retired law enforcement officers or civilian volunteers.