Jooish

Mayor Bass Announces Emergency Relief for LADWP Customers Following Outrage Over Skyrocketing Bills Mayor Karen Bass announced Tuesday that LADWP customers struggling with unusually high utility bills can pay what they can afford for now, following widespread outrage over bills that have doubled or even tripled for some residents. Bass has asked LADWP to suspend electricity and water shutoffs through December 31 for residential customers unable to pay. Beginning in November, customers will also receive detailed information about their electricity and water usage. The mayor is encouraging residents to enroll in payment assistance programs, including Level Pay, which spreads utility costs evenly over 12 months. While LADWP blames record summer heat and increased electricity consumption, critics are demanding answers about rising rates and the utility's expensive tiered billing system. Importantly, the relief does not eliminate or reduce existing bills — it provides temporary protection from shutoffs and additional payment options.