New York, NY (May 18, 2026)

Long Island commuters faced another difficult day Monday as the Long Island Rail Road strike continued to suspend train service systemwide, forcing thousands of riders to rely on shuttle buses, subways, carpools, ferries, and other alternatives to reach New York City.

The MTA said it operated a large shuttle bus effort from several Long Island locations to subway connections in Queens, with staff members stationed on the ground to help direct riders. Agency officials thanked employees and customers for their patience during what they described as extraordinary circumstances.

But for many commuters, the reality on the ground was far more difficult. Riders reported long waits, crowded conditions, confusing routes, and commutes that stretched far beyond normal travel times. Some said the shuttle bus option was helpful but insufficient, especially for those who travel outside traditional rush-hour windows or live far from designated pickup locations.

The disruption has been especially hard on workers who cannot stay home, including health care aides, service employees, hourly workers, and others whose jobs require them to be physically present. For some, the shutdown has meant waking up hours earlier, walking long distances, or piecing together multiple forms of transportation just to reach work.

Public frustration also grew online, where commuters criticized both the strike and the limited alternatives. Many questioned why service could not be restored sooner, while others called on the MTA and union leaders to reach an agreement before more riders are left stranded.

The LIRR said monthly ticket holders may receive prorated refunds for business days when service remains suspended because of the strike, though the plan still requires MTA board approval. More details are expected once the agency finalizes the refund process.

For now, the shutdown continues to reshape daily life across Long Island and New York City. What is normally a routine commute has become a stressful and uncertain journey, leaving riders caught between a labor dispute and the practical reality of needing to get to work, school, appointments, and home.