The New York State Department of Transportation has announced that Coach USA has been awarded the contract to operate the Hudson Link bus system, which serves thousands of commuters traveling between Rockland and Westchester counties each month.
According to state officials, Coach USA will officially assume operations from current provider Transdev during the weekend of June 27-28. NYSDOT said riders should expect only limited disruptions during the transition period, though temporary impacts could affect schedules, ticket vending machines, onboard fare scanners, and mobile app or website information.
The Hudson Link system launched in 2018 following the opening of the Mario M. Cuomo Bridge and provides direct transit connections between Rockland and Westchester, including access to Metro-North Railroad stations. The service operates four main routes serving areas including Monsey, Suffern, Spring Valley, Nyack, Tarrytown, White Plains, and surrounding communities.
Officials said buses have already undergone inspections ahead of the operational changeover. The fleet will continue offering ADA accessibility features, onboard WiFi, USB charging ports, and front-mounted bike racks capable of carrying up to three bicycles.
Hudson Link currently provides more than 500 trips each month and serves roughly 39,000 riders monthly, according to NYSDOT. The system also utilizes dedicated bus lanes along portions of the Mario M. Cuomo Bridge corridor in an effort to improve travel times for commuters.
The transition comes as many Hudson Link riders have continued voicing concerns over delays and cancellations in recent months. A grassroots effort launched earlier this year by frustrated commuters highlighted repeated service reliability issues and called on state transportation officials to improve the system.
NYSDOT said it will continue coordinating with both Transdev and Coach USA over the coming weeks to ensure as smooth a transition as possible and will provide riders with updates as additional information becomes available.