Lakewood residents are reminded that New Jersey American Water’s authorized contractor, CDM Smith, is currently conducting door-to-door canvassing and service pipe material assessments at New Jersey American Water customer properties throughout the township – as part of its statewide Lead Service Line Replacement Program. The Township appreciates the community’s cooperation and the many residents who have already engaged with these efforts.

Residents are encouraged to schedule an inspection at a time that works best for them, rather than waiting for a canvasser. During these appointments, CDM Smith will complete all necessary assessments on behalf of New Jersey American Water.

Residents may also take advantage of the self-reporting tool. This free and simple process allows customers to answer a few questions and upload a photo of their service pipe. In many cases, this can help determine pipe material and avoid the need for any in-person visit.

Homes and buildings built prior to 1987 are more likely to have lead or lead components; and those customers are especially encouraged to take action. However, New Jersey American Water is working to update its records for all customer properties. Because utilities were not historically required to track the customer-owned portion of service pipes, records may be incomplete regardless of a property’s age. Hence, self-reporting or scheduling an inspection is encouraged for newly built properties as well.

All outreach and inspections are conducted at no cost to residents by CDM Smith on behalf of New Jersey American Water; and are not affiliated with any governmental agency. Team members will carry official photo identification and wear branded, high-visibility vests. They will never request payment; any personal identification documents; or financial information.