A prolonged power outage that left parts of Brooklyn without electricity for days during a dangerous cold snap is now triggering frustration among residents who say Con Edison is slow to reimburse them for losses — and in some cases has already rejected their claims.

Several residents affected by the blackout say their requests for compensation have either been denied or remain unresolved. Some say they have yet to receive confirmation that their claims were even processed.

“Trying to rectify this with Con Ed, I was on hold for two days … and they were just so disrespectful,” said Park Slope resident James Kilmeade, who spent two nights in a hotel so that his pet bearded dragon wouldn’t freeze to death.

“The people wouldn’t give me their last names or any employee ID … and they never called me back,” Kilmeade added, saying he put in a $200 reimbursement claim for spoiled food.

He says he is still waiting for a response.

Kilmeade also explained that he has not submitted a request to be reimbursed for the hotel expenses he incurred while trying to keep his pet alive after losing electricity to the animal’s heat lamp.

“I had to smuggle her into a hotel, basically, in a blanket,” the 30-year-old said.

The complaints come shortly after Con Edison received approval to raise electricity rates by 10.4 percent and increase gas rates by 15.8 percent over the next three years — hikes expected to cost the average New York City household roughly $600 more annually by 2028.

A company spokesperson said Con Edison is currently reviewing and paying “validated claims” submitted by the hundreds of Brooklyn residents who were left without power for more than 48 hours during a widespread outage that began Jan. 31, during an intense Arctic cold spell.

According to the company’s website, customers may be eligible for reimbursements of up to $655 for spoiled food and certain medications if a power outage lasts more than 12 hours.

The blackout, which stretched for nearly six days in neighborhoods including Park Slope, Gowanus, and Boerum Hill, was caused by a manhole fire. Con Edison said the incident was triggered when melting snow and road salt seeped into underground infrastructure, corroding electrical equipment and wiring.

One resident, identified as A.C., said the company told him his situation did not qualify for compensation.

“They said it was due to the salt getting into their equipment, and I guess they don’t usually pay out for those instances,” he said. “I think they should cover it, just because salt is foreseeable … It’s not like it was a surprise.”

The dispute has now drawn the attention of local officials. City Council member Shahana Hanif is urging the utility company to revisit the denied claims and provide a clearer strategy for preventing similar outages in the future.

“Neighbors carried food up dark stairwells, shared heaters and blankets, and boiled water for warmth,” Hanif wrote in a Feb, 27 letter co-signed by six other city and state lawmakers.

“Many incurred real financial losses and faced unsafe living conditions through no fault of their own,” the pols added, and “they should not be left to shoulder the burden of a prolonged outage that resulted from infrastructure failure.”

{Matzav.com}