NEW YORK (VINnews) — An Orthodox Jewish family from Long Island is suing Uber, alleging the ride-share company failed to enforce its own safety policies for underage riders before their 16-year-old daughter was allegedly sexually assaulted in Brooklyn by a man she met through Snapchat.

According to court papers published by the NY Post, the teenager left her Nassau County home in March and entered an Uber allegedly ordered by the suspect. The lawsuit claims the driver failed to verify the girl’s age or deny her the ride, despite Uber’s policy prohibiting riders under 18 from traveling alone unless they use a designated teen account. The family also alleges the driver dropped the teenager off in Brooklyn without confirming she was safe or accompanied by a guardian.

Authorities said the suspect, identified as 26-year-old Ralfy Figueroa, had communicated with the girl online for several months before the alleged attack. Prosecutors said Figueroa threatened the teenager and her family if she refused to meet him. After the girl entered his vehicle, prosecutors allege he sexually assaulted her and recorded the encounter.

Court documents state the suspect later arranged another Uber ride to send the girl home and allegedly canceled the trip after she entered the vehicle. The lawsuit accuses Uber of negligence and claims the company failed to properly enforce safeguards designed to prevent minors from riding alone.

Figueroa was arrested and charged with first-degree rape. He has pleaded not guilty and was being held at Rikers Island on $100,000 bail, according to court records. Prosecutors also said he had previously been participating in an alternative-to-incarceration program tied to a narcotics case and could face additional prison time if that agreement is revoked.

The teenager’s family said she suffered severe emotional trauma and is receiving treatment at an out-of-state mental health facility. Uber called the allegations “incredibly distressing” and said drivers are encouraged to cancel rides involving unaccompanied minors who do not have teen accounts.