Dear Editor,

As many Monsey residents endured more than 24 hours without electricity following severe weather, frustration mounted over what many described as repeated delays and changing restoration estimates.

Residents said they were initially informed that power would be restored within a day, only to later receive updated estimates pushing restoration back by another 24 hours or more. For families coping with the summer heat, spoiled food, medical needs, and disrupted daily routines, the extended outage became increasingly difficult.

Many residents said the biggest challenge was the uncertainty, with restoration timelines changing multiple times as crews worked to repair widespread storm damage.

Despite the frustration, residents emphasized that they appreciate the difficult work performed by utility line crews, especially during dangerous conditions and over the holiday weekend. Their concerns are centered on the lengthy delays and the lack of clear, consistent information about when power would return.

As restoration efforts continue, many residents hope this experience leads to improvements during future emergencies, including more accurate restoration estimates and better communication to help families prepare for extended outages.

Sincerely,

Mayer G.